Returns & Exchanges
At Smart Kids Planet, we want your little ones to love their new outfits, but if a fit isn't quite right, we offer a hassle-free 30-day return policy for all unworn apparel. Simply ensure items are in their original condition with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unwashed, unworn clothing back into its original packaging and include the printed return authorization slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing